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ROBIN AROUND THE WEB




Robin Gareiss

Robin Gareiss is president and founder of Nemertes Research, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers. She serves as chief financial officer, as well.

For the past 23 years, Robin has advised hundreds of senior IT executives, ranging in size from Fortune 100 to Fortune 2000, analyzing their use of mobile technologies, communications services, and UC architectures. She also has developed industry-leading, interactive cost models for some of the world's largest enterprises and vendors. She is a widely recognized expert in the communications field, with specialty areas of mobility, collaboration, managed/hosted communications services, and branch-office technologies. She is a sought-after speaker at conferences and trade shows, presenting at events such as Nemertes Navigator360, IDG.s IT Roadmap, UBM.s Enterprise Connect, Enterprise 2.0, Interop, Mobile Business Expo, and CeBit.

Before joining Nemertes, Robin shaped technology and business coverage as senior news editor of InformationWeek, a leading business-technology publication with 440,000 readers. Prior to joining InformationWeek, Robin served in a variety of capacities at Data Communications magazine, where helped set strategic direction, oversaw reader surveys, and provided quantitative and statistical analysis. She won several prestigious awards for her in-depth analyses of business-technology issues.
Robin also taught ethics at the Poynter Institute for Advanced Media Studies. Her work has appeared in the New York Times, Chicago Tribune, Newsweek, and American Medical News. Robin has a bachelor of science degree in journalism from the University of Illinois, Urbana. She lives in Illinois with her husband and four daughters.
 
Recent posts by Robin


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...