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MIKE AROUND THE WEB


Mike Bergelson

Mike Bergelson is responsible for developing new product and business model strategies for Cisco's Unified Communications portfolio. Prior to this role, he managed Cisco's suite of customer care applications. Mike joined Cisco in June 2006 with the acquisition of Audium, where he was a co-founder and the Chief Executive Officer. He was also co-founder and CEO of Conducive, an online advertising firm. Prior to founding Audium and Conducive, Mike was with First Manhattan Consulting Group where he advised clients on customer contact strategies, customer profitability and product development. He frequently speaks at industry conferences and forums and earned an engineering degree with honors from Cornell University.

 
Recent posts by Mike

The State of Transcription for UC: Part 2.3: Areas of Innovation

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The State of Transcription: Part 1

The Case for Transcription in UC, Part 1 of 3

UC and Enterprise 2.0: United In the Pursuit of Hyper-Productivity


See All Posts by Mike
No Jitter Company Spotlight: ShoreTel
Webinars Enterprise Connect Tour Virtual Events
Are Video Room Systems Going the Way of the Dinosaur?
May 22, 2013
The video market has been swept by a software revolution. Software-based solutions have transformed the video conferencing infrastructure market, while desktop and mobile apps have all but eliminated...
Responding to the Surging Threat of Telephony Denial of Service (TDoS) Attacks in Contact Centers - U.S. DHS Issues new TDoS Warning
May 8, 2013
Security threats to enterprise Voice/UC resources are increasing, as illustrated by SecureLogix in the latest edition of its "State of Security Report on Voice/UC" released at Enterprise Connect last ...
Where is Siri for the Enterprise?
April 24, 2013
If you have an iPhone or Android for your personal use, you are more than familiar with personal assistant applications like Apple's Siri or Google Now for Android. Many enterprise users would like to...
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This day long workshop will feature a number of sessions exploring the technical challenges, procurement issues, and communications potential of SIP trunks. If your enterprise needs to modernize its wide area communications network, you need to attend this program to learn the ins and outs of SIP trunks. This free package includes breakfast, conference materials, lunch, networking reception and access to Interop’s Exhibition.

May 8 :: Las Vegas :: Interop, Mandalay Bay
May 14 :: New York :: Millennium Broadway
June 19 :: San Francisco :: Le Meridien
June 26 :: Chicago :: Hyatt Regency

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