is responsible for developing new product and business model strategies for Cisco's Unified Communications portfolio. Prior to this role, he managed Cisco's suite of customer care applications. Mike joined Cisco in June 2006 with the acquisition of Audium, where he was a co-founder and the Chief Executive Officer. He was also co-founder and CEO of Conducive, an online advertising firm. Prior to founding Audium and Conducive, Mike was with First Manhattan Consulting Group where he advised clients on customer contact strategies, customer profitability and product development. He frequently speaks at industry conferences and forums and earned an engineering degree with honors from Cornell University.