Mike Bergelson

Mike Bergelson is responsible for developing new product and business model strategies for Cisco's Unified Communications portfolio. Prior to this role, he managed Cisco's suite of customer care applications. Mike joined Cisco in June 2006 with the acquisition of Audium, where he was a co-founder and the Chief Executive Officer. He was also co-founder and CEO of Conducive, an online advertising firm. Prior to founding Audium and Conducive, Mike was with First Manhattan Consulting Group where he advised clients on customer contact strategies, customer profitability and product development. He frequently speaks at industry conferences and forums and earned an engineering degree with honors from Cornell University.
Recent posts by Mike

October 14, 2015
Service providers have been touting SIP Trunking for nearly two decades as a better alternative to PRIs, because of cost savings, flexible routing and better handling at peak load. Yet over 50% of ent...
September 22, 2015
SIP Trunking services are maturing, and enterprises, in turn, continue to increase their deployment of SIP Trunks as a way of saving money over legacy PRIs. But SIP Trunking isn't an end in itself; S...
August 26, 2015
Turning the current flood of available data into meaningful intelligence requires business leaders to look beyond the traditional data center toward technologies like cloud, automation, virtualization...