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LAWRENCE AROUND THE WEB




Lawrence Byrd

Lawrence Byrd is Director of Unified Communications Architecture and helps define and communicate Avaya's intelligent communications strategy. Lawrence has eighteen years of communications, CRM and contact center experience, and thirty years of advanced software and Internet experience. Lawrence was co-founder of Quintus Corporation in 1984, where he held executive positions in software development, marketing and strategy. Quintus was a leading provider of multimedia contact center software and was acquired by Avaya in 2001. Lawrence has a B.A. in Philosophy from Durham, England, and was a research associate in the Department of Artificial Intelligence at the University of Edinburgh, Scotland. He now lives with his family in California.

 
Recent posts by Lawrence


July 30, 2014
A myth persists that premise-based unified communications and contact center solutions are more secure than similar solutions in the cloud. Join this webinar to learn why that mode of thinking is outd...
June 18, 2014
Enterprises continue to explore ways to leverage the cloud to support their business-critical applications. But it's not enough to simply run an application within a particular cloud provider's infras...
June 4, 2014
The use of Software as a Service (SaaS) has skyrocketed over the last few years and shows no signs of slowing down. A recent global SaaS study of 879 decision makers found that reducing costs is still...