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LAWRENCE AROUND THE WEB




Lawrence Byrd

Lawrence Byrd is Director of Unified Communications Architecture and helps define and communicate Avaya's intelligent communications strategy. Lawrence has eighteen years of communications, CRM and contact center experience, and thirty years of advanced software and Internet experience. Lawrence was co-founder of Quintus Corporation in 1984, where he held executive positions in software development, marketing and strategy. Quintus was a leading provider of multimedia contact center software and was acquired by Avaya in 2001. Lawrence has a B.A. in Philosophy from Durham, England, and was a research associate in the Department of Artificial Intelligence at the University of Edinburgh, Scotland. He now lives with his family in California.

 
Recent posts by Lawrence


December 3, 2014
Traditional SIP Trunking offerings have not evolved to keep pace with the modern expectations and requirements for the buyer. From painfully slow procurement processes, capacity limits, limited global...
November 5, 2014
With video collaboration expected to surpass email as the top means to communicate by 2016, organizational leaders are tasked with building flexible collaboration infrastructures that meet the demands...
October 22, 2014
As enterprises migrate from prior generations of communications technology into the future of Unified Communications, almost everyone has to deal with multiple vendors' systems. In the past, you would...