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LAWRENCE AROUND THE WEB




Lawrence Byrd

Lawrence Byrd is Director of Unified Communications Architecture and helps define and communicate Avaya's intelligent communications strategy. Lawrence has eighteen years of communications, CRM and contact center experience, and thirty years of advanced software and Internet experience. Lawrence was co-founder of Quintus Corporation in 1984, where he held executive positions in software development, marketing and strategy. Quintus was a leading provider of multimedia contact center software and was acquired by Avaya in 2001. Lawrence has a B.A. in Philosophy from Durham, England, and was a research associate in the Department of Artificial Intelligence at the University of Edinburgh, Scotland. He now lives with his family in California.
 
Recent posts by Lawrence


September 28, 2016
Enterprises migrating to Skype for Business have choices when selecting the right elements to form a complete Unified Communications system. One thing thats not optional is the need for seamless, feat...
September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...
August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...