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JIM AROUND THE WEB




Jim Burton

JIM BURTON
Founder and CEO, CT Link, LLC
Co-Founder, UCStrategies
Jim Burton is Founder and CEO of CT Link, LLC. Burton founded the consulting firm in 1989 to help clients in the converging voice, data and networking industries with strategic planning, mergers and acquisitions, strategic alliances and distribution issues.

In the early 1990s, Burton recognized the challenges vendors and the channel faced as they developed and installed integrated voice/data products. He became the leading authority in the voice/data integration industry and is credited with "coining" the term computer-telephone integration (CTI). Burton helped companies including Microsoft and Intel enter the voice market and helped AT&T (now Avaya), Mitel, NEC, Nortel, Siemens and Toshiba with their CTI strategies.

In the late 1990s, venture capitalists turned to Burton for help in evaluating potential investments in IP PBX start-ups. He went on to help these and other companies with strategic planning and partnering, including NBX (acquired by 3Com, Selsius (acquired by Cisco), ShoreTel and Sphere Communications.

In the early 2000s, Burton began focusing on wireless services and technologies. In 2005 Burton started helping vendors with their Unified Communications strategy and in 2006, along with several colleagues, created a web site, UCStrategies.com, to provide information for enterprise customers and vendors.

 
Recent posts by Jim


September 28, 2016
Enterprises migrating to Skype for Business have choices when selecting the right elements to form a complete Unified Communications system. One thing thats not optional is the need for seamless, feat...
September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...
August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...