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DOUG AROUND THE WEB




Doug Carolus

Doug Carolus is Senior Associate at Pace Harmon. With over 20 years in the communications technology industry, Doug's focus is on enterprise communication technologies. Prior to joining Pace Harmon, he managed Ncompass Solutions' Communication Solutions and PlanNet Consulting's Communications Technology practice. Previously, he held technical and sales management positions with AT&T and Lucent Technologies.

As a consultant, Doug has extensive communications technology experience and has worked on a wide variety of complex engagements. His professional experience covers a wide range of enterprise communication systems and services which include strategic planning, strategic sourcing, and implementation management. He has been a presenter at VoiceCon/Enterprise Connect since 2006 on Unified Communications Pricing and Software Licensing.

Doug earned an MBA from the University of Southern California's Marshall School of Business.

 
Recent posts by Doug


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...