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DOUG AROUND THE WEB




Doug Carolus

Doug Carolus is Senior Associate at Pace Harmon. With over 20 years in the communications technology industry, Doug's focus is on enterprise communication technologies. Prior to joining Pace Harmon, he managed Ncompass Solutions' Communication Solutions and PlanNet Consulting's Communications Technology practice. Previously, he held technical and sales management positions with AT&T and Lucent Technologies.

As a consultant, Doug has extensive communications technology experience and has worked on a wide variety of complex engagements. His professional experience covers a wide range of enterprise communication systems and services which include strategic planning, strategic sourcing, and implementation management. He has been a presenter at VoiceCon/Enterprise Connect since 2006 on Unified Communications Pricing and Software Licensing.

Doug earned an MBA from the University of Southern California's Marshall School of Business.

 
Recent posts by Doug


March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...
February 25, 2015
Business today is global. Your customers are everywhere which makes providing a consistent customer experience that builds your brand all the more challenging. Many companies have found that the cloud...
February 11, 2015
From instant messaging to desktop conferencing, Microsoft Lync streamlines communications and provides an easy-to-use interface. But extending the Lync experience to the meeting room has proved challe...