Messaging/Team Collaboration
Brian Riggs | March 22, 2017 |
Concerned they face an unstoppable force, Slack rivals are carving out various paths forward. Before picking one, enterprise IT must carefully assess user needs.

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Unified Communications & Collaboration
Eric Krapf | March 21, 2017 |
As the transition from hardware to software reshapes IT as a whole, we'll be exploring the changes it will bring to IP-based communications.

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Beth Schultz | March 16, 2017 |
Try out the No Jitter On Air podcast to get advance content from a variety of Enterprise Connect speakers, on everything from cloud contact centers to SIP trunking.

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Unified Communications & Collaboration
Phil Edholm | February 28, 2017 |
As much as Avaya intends to emerge as a stronger competitor, other outcomes may result, writes Phil Edholm, UC analyst. In a separate post, Avaya corporate treasurer John Sullivan addresses recurring questions. Read: Avaya: Turning the Page on Chapter 11

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Posts

Digital Transformation, UC&C, & Doing What's Right by Your Company

Beth Schultz | March 23, 2017
How a company collaborates, especially with customers, is critically important for digital transformation, as we'll discover from leading thinkers at Enterprise Connect.

Facebook Enhances Work Chat

Michelle Burbick | March 23, 2017
With the addition of Message Reactions and Mentions, enterprise users can rock their business group conversations with emojis and better notifications.

 

5G: The Promise and Impact

Dennis H. Goodhart | March 23, 2017
The reality is that 5G will be a disrupter and a game changer, and it will most likely touch every form of business communications technology.

RingCentral Simplifies Collaborative Communications

Dave Michels | March 23, 2017
RingCentral advances its collaborative communications vision, announcing updates to Office, market expansion, and improved analytics solutions.

 

IVR Innovations: What Cloud-Based Platforms Can Do for You

Callan Schebella | March 23, 2017
Here are four new and powerful IVR applications to consider integrating into your cloud telephony strategy.

Team Collaboration Apps Diverging: Are You Headed Down Right Path?

Brian Riggs | March 22, 2017
Concerned they face an unstoppable force, Slack rivals are carving out various paths forward. Before picking one, enterprise IT must carefully assess user needs.

 
 
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Slideshows
Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Brian Riggs | March 13, 2017
My quasi-annual dive into the ever-changing world of team collaboration
Top Contact Center Stories of 2016

Top Contact Center Stories of 2016

Sheila McGee-Smith | January 03, 2017
Digital transformation meets customer experience
No Jitter Research: 2016 Cloud Communications Survey

No Jitter Research: 2016 Cloud Communications Survey

Beth Schultz | November 17, 2016
Explore results from No Jitter's second-annual survey on cloud communications.


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Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.