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Tuesday, February 9
A moving target just keeps moving faster.
The enterprise cannot ignore Apple.
Outsourcing/managed services are seen as one major threat; the economic downturn is the other. Telecom expense management vendors and folding telecom under IT are seen as somewhat positive.
The business case for replacing a perfectly good desktop phone with a new IP phone is increasingly difficult to make.
Suddenly, Web communication feels light without a voice attached.
A bank even managed to create an application to approve personal loans via a special IVR service.
This new offering from Sprint and Tango is the first glimmer of an intelligent interface to the mobile world.
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SIP Trunk services are essential bridges in Unified Communications architectures, but provider offers vary widely. Offerings will continue to improve, but it's critical to make sure you understand what's on offer, and what you're getting.
Wireless is becoming critical to our business and personal lives and the protective barriers around the service do need to be questioned.
A little-known Nortel product may move to the fore in the SMB strategy; and Avaya buys time for the larger systems.
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